Frequently Asked Questions
Hours, Location & Policies
Where is Stone Soup Group's office located?
When is the office open?
What is Stone Soup Group's mailing address and telephone number?
Does Stone Soup Group serve families outside of Anchorage?
Does Stone Soup Group only serve specific disabilities?
Does Stone Soup Group serve all of the United States?
Where does Stone Soup Group get their funding?
Does Stone Soup Group accept donations?
Can I volunteer at Stone Soup Group?
Does Stone Soup Group serve soup or other meals?
Getting Help
What kind of services does Stone Soup Group offer?
Will Stone Soup Group keep my information private?
Can Stone Soup Group Parent Navigators attend an IEP meeting with me?
Does Stone Soup Group charge for services?
Do I need an appointment to see a Stone Soup Group Parent Navigator?
Does Stone Soup Group Offer legal advice?
Can Stone Soup Group help me with respite?
Workshops, Trainings & Activities
Is there a cost for Stone Soup Group workshops?
Some Stone Soup Group workshops offer childcare, is there a fee for childcare?
Why don’t all Stone Soup Group workshops allow participation by teleconference?
Does Stone Soup Group offer a “parenting class”?
Is Wii Club still taking place every month?
Resources
What is the Soup of The Week?
Does Stone Soup Group have a list of endorsed or recommended service providers?
Does it cost to check materials out of the lending library?
Where is the Stone Soup Group lending library?
Can I follow Stone Soup Group on Facebook or Twitter?
Hours, Location & Policies
Q: Where is the Stone Soup Group office located?
A: Stone Soup Group’s new location is 307 E. Northern Lights (N. W. corner of Northern Lights & Denali) in Anchorage.
Q: When is Stone Soup Group's office open?
A: Monday – Friday 8:30am to 5:00pm. Stone Soup Group is closed on major holidays.
Q: What is Stone Soup Groups mailing address and telephone number?
A: Stone Soup Group’s mailing address is 307 E. Northern Lights #100, Anchorage, AK 99503. Our phone is (907) 561-3701 or outside of Anchorage you can call toll free at 1-877-786-7327.
Q: Does Stone Soup Group Serve Families outside of Anchorage?
A: Yes, Stone Soup Group has Parent Navigators all over Alaska. Visit the Get Help section on our website for more information on how to contact a Parent Navigator in your area.
Q: Does Stone Soup Group only serve children/youth with specific disabilities?
A: Although we do offer programs focused on specific disabilities like Autism and FASD, we serve a wide spectrum of children with all kinds of special needs from birth to 26 years old.
Q: Does Stone Soup Group serve all of the United States?
A: No, Stone Soup Group serves families living in the state of Alaska. Stone Soup Group may be able to provide support for Alaska families that travel outside of the state for reasons related to their child’s care. If you do not live in Alaska and you have a child with special needs you can go to www.pacer.org to find resource agencies in your state.
Q: Where does Stone Soup Group get their funding?
A: Stone Soup Group receives most of its funding from state and federal grants. Donations are also a vital part of Stone Soup Groups funding. You can make a secure online donation to Stone Soup Group by clicking on the Donate tab on our website. You may also mail or bring a contribution to our office, located at 307 E. Northern Lights (N. W. corner of Northern Lights & Denali) in Anchorage.
Q: Does Stone Soup Group accept donations?
A: Yes, you can donate to Stone Soup Group by visitng the Donate page on our website, or you can mail or bring a contribution to the Stone Soup Group Office.
Q: Can I volunteer at Stone Soup Group?
A: Although we don't typically offer opportunities to work directly with kids or families, there are periodically a few volunteering opportunities that generally are office-based. Contact us at 561-3701 for more information.
Q: Dose Stone Soup Group serve soup or other meals?
A: No, Stone Soup Group may offer light snacks during trainings, but Stone Soup Group is not a soup kitchen. Click here to read about where our name came from.
Getting Help
Q: What kind of services does Stone Soup Group offer?
A: Stone Soup Group provides resources and guidance to families that have children with disabilities, as well as professionals working in the field, health care providers, and individuals with disabilities themselves.
Q: Will Stone Soup Group keep my information private?
A: Yes, Stone Soup Group takes confidentiality very seriously. We will never share any of your information with anyone else at any time without your consent.
Q: Can a Stone Soup Group Parent Navigator attend an IEP meeting with me?
A: Yes, Stone Soup Group Parent Navigators can help you get the most out of your child’s school time by helping your family craft an effective Individualized Education Plan (IEP). Parent Navigators can attend the IEP meeting at your child’s school to ensure that you get the most out of the meeting.
Q: Does Stone Soup Group charge for services?
A: No. At this time, services like Parent Navigation are free for families.
Q: Do I need an appointment to see a Stone Soup Group Parent Navigator?
A: While we do welcome walk-ins, there is a possibility that the Parent Navigator who could be of most use to you may be out of the office. It is usually best to call (907) 561-3701 and ask to speak to a Parent Navigator before making the trip to our office.
Q: Does Stone Soup Group Offer legal advice?
A: No, if you need legal advice pertaining to a person with special needs contact the Disability Law Center of Alaska at 800.478.1234 or visit their website at www.dlcak.org.
Q: Can Stone Soup Group help me with respite?
A: Currently Stone Soup Group does not have the funds to provide respite. Stone Soup Group can connect you to other service agencies, such as Catholic Social Services, that can help with respite care.
Workshops, Trainings & Activities
Q: Is there a cost for Stone Soup Group workshops?
A: Almost all of the workshops at Stone Soup Group are free of charge. In the event that we are forced to attach a cost to a workshop it is usually because the course is several weeks long, or requires special efforts or supplies. In the rare case that a fee is required, the fee is usually very small and in some cases we are able to offer “scholarships” for families who are in financial hardship.
Q: Some Stone Soup Group workshops offer childcare, is there a fee for childcare?
A: No, when Stone Soup Group offers childcare during a training it is at no cost to the parents. All childcare providers at Stone Soup Group have experience caring for children with special needs are have undergone fingerprinting and a federal background check.
Q: Why don’t all Stone Soup Group workshops allow participation by teleconference?
A: Courses like FASD 101 & 201 and a few other don’t “translate” well over the phone because of the hands-on materials presented. To make sure that everyone in the state has access to the FASD courses, Stone Soup Group has trained presenters all over the state. Call Stone Soup Group for a list of FASD trainers in your area.
Q: OCS (the Office of Children’s Services) told me that I have to take a “parenting class”. Does Stone Soup Group offer a “parenting class”?
A: No, Stone Soup Group does not offer “parenting classes" that will satisfy OCS or other regulation agencies. Stone Soup Group does offer workshops, such as Positive Solutions for Families, which helps parents who have children aged birth to 5 who have challenging behaviors. However, our trainings do not satisfy OCS or ACS requirements for a parenting course.
Q: Is Wii Club still taking place every month?
A: Yes, Wii Club still meets every month. Contact McKenzie at Stone Soup Group, (907) 561-3701 for more information.
Resources
Q: What is the Soup of The Week?
A: The Soup of The Week (also referred to as SOTW) is the weekly electronic newsletter sent out by Stone Soup Group. The SOTW is full of news and workshops that are helpful parents and professionals who care for children with special needs. At the bottom of every page of the Stone Soup Group website is a link to sign up for the SOTW.
Q: Does Stone Soup Group have a list of endorsed or recommended service providers?
A: Not exactly. What we do have is a list of service providers that have been recommended by other families, who have actually worked with them. Stone Soup Group cannot endorse any particular service providers, but we felt it was important for families to be able to make recommendations for other families. Visit our Provider List page, under Resources to see the list.
Q: Does it cost to check materials out of the lending library?
A: No, the lending library is free of charge. You may borrow books and DVDs for up to a month.
Q: Where is the Stone Soup Group lending Library?
A: The lending library is located at the Stone Soup Group Office at 307 E. Northern Lights (N. W. corner of Northern Lights & Denali) in Anchorage.
Q: Can I follow Stone Soup Group on Facebook or Twitter?
A: Yes! 
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